Shipping policy

Thank you for shopping with us! We are committed to delivering your pet products quickly and reliably. Below are the terms and conditions that constitute our Shipping Policy.

1. Free Shipping
We are pleased to offer FREE Standard Shipping on all orders sitewide! No minimum purchase or code is required at checkout.

2. Order Processing Time
* All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. 
* You will receive another notification email with a tracking number once your order has shipped.

3. Estimated Delivery Times
* Standard Shipping: 5 to 10 business days.
* Please note that shipping times may vary slightly during peak shopping seasons, holidays, or due to unexpected courier delays beyond our control.

4. Order Tracking
Once your package ships, you will receive an email containing a tracking link so you can follow your package's journey directly to your door.

5. Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer during the ordering process.

6. Lost, Stolen, or Damaged Packages
If your order arrives damaged or is marked as delivered but missing, please contact our support team immediately at pawtronix7@gmail.com so we can help resolve the issue and arrange a replacement or solution.

7. Contact Us
If you have any questions about your order or shipping status, please feel free to reach out to us at pawtronix7@gmail.com